Get in Touch With Us
Whether you have a question about one of our reviews, spotted something that needs updating, or want to share feedback about your experience with the site, this page tells you how to reach us and what happens next.
How to Contact Us
Email is the best way to get a message to our team. We read every enquiry personally and aim to reply within two working days. Send your message to [email protected].
A little context in your opening line helps a great deal. Letting us know what your message is about means it reaches the right person faster and you get a more useful reply.
What You Can Ask Us About
We hear from a wide range of readers. The most common reasons people get in touch include:
- Questions about our reviews — If you want to know more about how we assess a casino, what a rating reflects, or why a particular site appears where it does, we are happy to explain.
- Corrections and factual queries — We take accuracy seriously. If something looks out of date or does not match what you have seen on a casino's own site, please flag it. We will check and update where needed.
- Content suggestions — Looking for a review or comparison that we have not yet published? Tell us and we will consider it for future coverage.
- Commercial and partnership enquiries — If you represent a brand and want to discuss how we work, please introduce yourself and outline what you have in mind. We review all enquiries, though editorial independence is not negotiable.
- General feedback — Found the site useful, or think something could be clearer? We welcome both kinds of message.
What Happens After You Write to Us
Every message is read by a real member of the team — we do not send automated responses as a substitute for an actual reply. Our usual turnaround is two working days. During busier periods it may run a little longer, but we will always follow up.
If your enquiry relates to a specific casino or bonus listed on our trusted non-Gamstop casinos page, mentioning the name in your subject line helps us get back to you with the right detail straight away.
A Word on How We Work
No Gamstop Casinos is an independent comparison site. Our rankings are based on editorial research — payment speed, bonus terms, game range, licensing and user experience — and are not for sale. Commercial relationships with operators we list do not determine where they appear. If you believe a listing is inaccurate or misleading, telling us is the right thing to do and we will take it seriously.
We publish content for readers aged 18 and over in Great Britain who are making informed choices about where to play. If your message touches on anything sensitive or you need signposting to support, say so and we will respond accordingly.
Thank you for taking the time to reach out. We look forward to hearing from you.